Think Big Inc. will be happy to accept the return of products (for refunds) that meet the following criteria:

-  the product was damaged or unusable upon receipt by the customer

-  the product is unopened and unused by the customer.  This only applies within the first thirty (30) days following original purchase date.

- the product does not comply or match the product description contained on your invoice.

 Think Big Inc. retains the right to charge a 7.5% re-stocking fee for all orders over $100 that are returned for above mentioned reasons (excluding damaged or defective products).  This charge is non-negotiable and will be deducted from your refund upon receipt of returned merchandise.